The Importance of Personality in Customer-Facing Roles
Case Study, Insights Lauren Glass Case Study, Insights Lauren Glass

The Importance of Personality in Customer-Facing Roles

Let’s face it—customer-facing roles aren’t just about ticking off boxes on a resume. They’re about people, connection, and the kind of vibe that makes customers want to come back for more. Sure, experience is great, but if you’re not hiring for personality, you might as well be hiring robots. Enter Personality Pool—the tool that flips the script and puts personality front and center, right where it belongs.

Read More
How Personality Pool Transforms the Hiring Process
Case Study, Insights Lauren Glass Case Study, Insights Lauren Glass

How Personality Pool Transforms the Hiring Process

Let’s cut to the chase—hiring can be a grind. You sift through stacks of resumes, endure endless interviews, and still end up wondering if you’ve found “the one.” But what if there was a better way? A way to really get to know candidates before they walk through your door? Personality Pool is here to shake up the hiring process and make sure you’re not just hiring someone who looks good on paper, but someone who’s the perfect fit for your team. Say goodbye to the old way of doing things, and say hello to a more interactive, efficient, and, dare we say, fun hiring process!

Read More
The Future of Hiring: Moving Beyond the Resume
Case Study, Insights Lauren Glass Case Study, Insights Lauren Glass

The Future of Hiring: Moving Beyond the Resume

Let’s face it—resumes are yesterday’s news. Sure, they list experience and education, but they don’t capture the essence of a person. In today’s fast-paced world, companies need more than a bullet-pointed history lesson. They need to know who you are, not just what you’ve done. The future of hiring isn’t just around the corner—it’s here, and it’s all about personality. With Personality Pool, we’re moving beyond the resume and bringing you a hiring process that actually tells you what you need to know.

Read More
How to Ace a One-Way Video Interview: Your Guide to Making a Lasting Impression
Case Study, Insights Lauren Glass Case Study, Insights Lauren Glass

How to Ace a One-Way Video Interview: Your Guide to Making a Lasting Impression

One-way video screens are the new normal in the hiring process, and while they might feel a little strange at first, they’re actually a golden opportunity to shine. You get to present yourself on your terms, at your own pace, without the pressure of a live audience. But how do you make sure you’re leaving a lasting impression when it’s just you and the camera? Don’t worry—we’ve got you covered with tips to help you nail that one-way video screen and make sure you’re the candidate they remember.

Read More
Using One-Way Video Screening to Find the Best Hires for Customer-Facing Roles
Case Study, Insights Lauren Glass Case Study, Insights Lauren Glass

Using One-Way Video Screening to Find the Best Hires for Customer-Facing Roles

Hiring for customer-facing roles in industries like hospitality and retail is no small feat. You need people who can do more than just fulfill the job requirements—they need to be the face of your brand, embodying your company’s values and delivering top-notch service with every interaction. But how do you find these gems? Enter one-way video screening, your secret weapon for identifying candidates with the right personality and cultural fit before they even set foot in your store or hotel. Let’s dive into why screening for personality is crucial, and how video can help you find the perfect match ethically and efficiently.

Read More
Video Screening vs. Video Interviewing: What’s the Difference and When to Use Each
Case Study, Insights Lauren Glass Case Study, Insights Lauren Glass

Video Screening vs. Video Interviewing: What’s the Difference and When to Use Each

In today’s fast-paced hiring world, video has become a game-changer. Whether you’re looking to quickly narrow down a large pool of applicants or dive deep into a candidate’s experience, video can help you do it more efficiently and effectively. But with so many tools at your disposal, it’s easy to get confused. Two of the most common methods—video screening and video interviewing—might sound similar, but they serve different purposes in the hiring process. So, what’s the difference, and when should you use each? Let’s break it down.

Read More